Tag: Customer

Walmart Labs acquires two startups to bolster its customer service

Walmart Labs has bought two startups to strengthen its customer service. The technology arm of the US retail giant has acqui-hired health tech startup FloCare and B2B wholesale…

Amazon India Launches Virtual Customer Service

Amazon on Wednesday announced the launch of Virtual Customer Service (VCS) model, an initiative launched to create cost efficient employment prospects for skilled candidates seeking more flexible work…

RBI to Limit Customer Liability in Wake of Increased Digital Fraud

In view of rising complaints of fraudulent transactions in digital banking, the RBI on Tuesday said it will soon issue guidelines to limit the customer liability in unauthorised…